Is there support for Firebird?

If you want free support from community, visit firebird-support mailing list at It's one of the best organized and maintained support lists for any piece of software you used. Many of the people replying to messages are long time users of InterBase and Firebird, and some even the developers. Replies are quick and accurate and solve 99% of the problems that show up.

You can purchase support from IBPhoenix. While the name doesn't seem to be related with Firebird, you should know that many IBPhoenix employees are contributors to the project and IBPhoenix is one of main sponsors of Firebird development. Experts at IBPhoenix have a long time experience and deep knowledge of Firebird and InterBase internals, so there probably isn't a problem they can't solve.

If you have problems with corrupt databases, you can also contact IBSurgeon, who also have tools to detect problems and even fix some automatically. If all else fails, you can always send the database (under NDA) for analysis. In any case, it's best to make regular backups following the old rule: you should back up as much data as you cannot afford to lose.

Do you find this FAQ incorrect or incomplete? Please e-mail us what needs to be changed. To ensure quality, each change is checked by our editors (and often tested on live Firebird databases), before it enters the main FAQ database. If you desire so, the changes will be credited to your name. To learn more, visit our add content page.

All contents are copyright © 2007-2024 unless otherwise stated in the text.

Links   Firebird   News   FlameRobin   Powered by FB: Home Inventory   Euchre  
Add content   About  

 Installation and setup
 Backup and restore
 Connectivity and API
 Errors and error codes